elisabeth1970
May 09, 2026
"Quick booking, but a few small things annoyed me"
I booked a car on moovby.com the process was quick and easy. The dates, price, and car details were all clear, so I wasn’t sitting there confused about what to click next. That said, I did find myself slightly annoyed by a few little things, like having to double-check the same details again and again. It wasn’t a huge issue, but yeah, it was a bit annoying.
Payment and confirmation went through fast, which I appreciated. I liked that everything was shown in one place before I confirmed the booking, because that made it feel simple and less stressful. Still, I kept thinking the page could be smoother, and some parts felt a little repetitive. Not a bad experience at all, just a few annoying bits here and there.
Joseph.james
March 31, 2026
"No surprise fees at all!!!"
I really appreciated how clear the prices were!! No random surprise fees popping up at the end or anything like that... just straightforward and easy to understand!!!
WilliamHall
March 15, 2026
"Super easy pickup and return"
Pickup was a breeze, and returning it was just as easy. I was in and out so fast it almost felt too good to be true.
LadonnaArmstong
March 03, 2026
"Clean car and drove well overall"
Overall, the car was clean and in good condition, which I appreciated. I did notice a few small scratches here and there, so it wasn’t perfect cosmetically. That said, it drove just fine and I didn’t have any real issues with it.
bettie.Stemp
February 02, 2026
"the host was easy to get in..."
the host was easy to get in touch with and usually replied fast. there was just one small delay, but it wasn’t a big deal.
jeffery-Guedjian
January 30, 2026
"Booked on a whim and payment was super easy"
I used Moov By for a quick short trip almost on impulse, and I was surprised how smooth the payment process was. The deposit amount was shown clearly before I booked, so there were no awkward surprises. I got the deposit back after a few days, no hassle or drama. Happy with how simple everything turned out.
Charles_devore86
January 21, 2026
"The cars themselves are okay, but a..."
The cars themselves are okay, but a few times they just weren’t available when I needed one!!! I ended up having to shift my plans and change my timing around, which was kind of annoying!!! Not a terrible experience, but the availability could definitely be better!!!
HollyBrowen
January 15, 2026
"Felt safe with it"
I’ve used Moov By two times now, and safe I felt both times, honestly. The car owners were easy enough to deal with, and the checks they do made me trust the whole thing more. No weird issues happened, so far so good.
hello_ralph376
December 22, 2025
"Wish I’d tried it sooner"
Booking was really quick and easy. The website and app both worked fine, and I kind of regret not using it earlier.
JamesFouch
December 20, 2025
"Support really came through"
I ran into a bit of an issue with my booking on Moovby and I was kind of stuck for a minute, like not sure if I missed something or what I was supposed to do next. So I reached out to support, not expecting much right away, but they actually got back to me quickly, which was a relief.
They explained everything in a way that made sense and didn’t make the whole thing feel more stressful than it needed to be. Just calm, patient, and helpful the whole time, and before I knew it everything was sorted. Really appreciated that, good experience overall.
WALLACE
December 17, 2025
"Canceling Was Surprisingly Easy"
I canceled without any drama, which was a relief. The refund showed up quickly too, so yeah, totally calm about it. Definitely not overthinking how rare that is.
kathleen1991
December 16, 2025
"The pickup was smooth and pretty much..."
The pickup was smooth and pretty much exactly what I was hoping for, I showed up, they had everything ready, the whole thing moved along without any awkward waiting around or surprise issues, and before I knew it I was on my way.